Baldrige Journey
to Excellence

In 2005 we adopted the Baldrige Criteria for Performance Excellence to improve our processes and outcomes. These guidelines helped us save more lives and earn recognition as a 2015 Baldrige National Quality Award recipient.

01

Lifesaving Process

100%
Increase in Organs Transplanted

Within ten years, the Baldrige Criteria for Performance Excellence helped us double our number of organs transplanted from 300 in 2005 to 618 in 2015

National Recognition

88%
Increase in Bone Donors

Since implementing the Baldrige model, we significantly increased bone donors to provide more transplants for patients who suffer from critical or debilitating conditions

1st
First OPO Recognized with the Baldrige Award

Mid-America Transplant is the first organ procurement organization recognized with the prestigious Malcolm Baldrige National Quality Award for performance excellence

10
Year Journey Toward Baldridge

We began our journey to follow the Baldrige Criteria for Performance Excellence in 2005 — a process that included in-depth applications, site visits, and organization-wide improvements

02

Inspired by...

Meegale
Corneal Transplant Recipient

Meegale is a father who was diagnosed with keratoconus, a disease that thins the cornea and causes significant visual impairment. In March 2010, he received a vision-saving corneal transplant. With his sight restored, Meegale can now live a happy, healthy life and watch his young children grow.

03

Following the Baldrige Criteria for Excellence enabled us to improve our processes and save more lives over a ten-year period. We are honored to share our knowledge and best practices on a national scale at the Quest for Excellence Conference in April 2016.

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